Digital Health Engagement? Design for Intermittent Use

Event ID: PP1162586

Mon, Mar 16, 2026 | 7:30 PM - 8:30 PM

Venue: Waller Ballroom A (Austin Marriott Downtown)

View on Official SXSW

Summary

Sustained user engagement is critical to the success of digital health interventions, particularly for chronic and long-term conditions that require patients to self-manage care over extended periods. But the prevailing design paradigm - adapted from consumer technology - often assumes continuous use as the marker of engagement. Real-world evidence demonstrates health behaviors are inherently intermittent. This presentation shows why & how “designing for intermittent use” is an essential strategy for improving user engagement and health outcomes.

Contributors

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